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How To Make A Referral

At CareOLine, our goal is to simplify and streamline the referral process for our users.

The process starts with an initial discussion regarding the services required to evaluate if CareOLine is the right fit. If the referral is suitable, we will provide you with a form to complete, along with an agreement on how reports will be shared and their frequency.

Upon receipt of the form, we will conduct a risk assessment to guarantee that we offer the appropriate care and support.

How to make a referral

To enhance our relationship and gain a thorough understanding of the support required, including risk factors and the implementation of our strategies to achieve the desired outcomes, please complete our referral form.

Upon receiving your referral form, we will initiate a discussion to evaluate whether CareOLine is the right fit for the services you require. If the referral is suitable, and with your agreement, we will provide information about the team that will be supporting your service user, along with an agreement on the method and frequency of report sharing.

Additionally, we will conduct a risk assessment to ensure that we provide the appropriate care and support.

Start the process by selecting one of the options below. Choose between filling out your form in person or fill out the form online.

Download Our Form

Once the details below have been filled out a member of our team will be in touch with the referral form.

Complete Online

Once the details below have been filled out, you will be redirected to our online form.

Contractual Meetings & Allocated Worker(s):

Following acceptance of a referral, we may arrange a contractual meeting involving the referring professional, case manager, or lead professional. This meeting ensures:

  • A clear understanding of the individual’s history, needs, and required support.
  • Agreement on how CareOLine will facilitate the referral and provide tailored support.
  • Discussion of monitoring, supervision, and feedback processes.
  • Consideration of specific needs, including religious, dietary and linguistic requirements.

Should other key individuals need to be kept informed, they will only be involved in the reporting process with the approval of the lead professional.