Contractual Meetings & Allocated Worker(s):
Following acceptance of a referral, we may arrange a contractual meeting involving the referring professional, case manager, or lead professional. This meeting ensures:
- A clear understanding of the individual’s history, needs, and required support.
- Agreement on how CareOLine will facilitate the referral and provide tailored support.
- Discussion of monitoring, supervision, and feedback processes.
- Consideration of specific needs, including religious, dietary and linguistic requirements.
Should other key individuals need to be kept informed, they will only be involved in the reporting process with the approval of the lead professional.